{"id":2343,"date":"2022-12-05T13:02:37","date_gmt":"2022-12-05T12:02:37","guid":{"rendered":"https:\/\/landhaus-klosterwald.de\/general-terms-and-conditions-of-business\/"},"modified":"2023-10-26T12:29:09","modified_gmt":"2023-10-26T10:29:09","slug":"general-terms-and-conditions-of-business","status":"publish","type":"page","link":"https:\/\/landhaus-klosterwald.de\/en\/general-terms-and-conditions-of-business\/","title":{"rendered":"General terms and conditions of business"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-432b604c047f9c80f75de557ca2ce39d\">\n.avia-section.av-av_section-432b604c047f9c80f75de557ca2ce39d .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/landhaus-klosterwald.de\/wp-content\/uploads\/2022\/11\/Landhaus_Klosterwald_Hotel_3.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-av_section-432b604c047f9c80f75de557ca2ce39d main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_one_full  avia-builder-el-first  avia-full-stretch av-parallax-section avia-bg-style-parallax av-minimum-height av-minimum-height-75 av-height-75  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='75' data-av_min_height_opt='75'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2343'><div class='entry-content-wrapper clearfix'><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2343'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-av_one_full-3bf06a16f7cd78b1b8144556640142f3 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_full-3bf06a16f7cd78b1b8144556640142f3\">\n#top .flex_column_table.av-equal-height-column-flextable.av-av_one_full-3bf06a16f7cd78b1b8144556640142f3{\nmargin-top:-100px;\nmargin-bottom:0px;\n}\n.flex_column.av-av_one_full-3bf06a16f7cd78b1b8144556640142f3{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\nbackground-color:#f8f8f8;\n}\n<\/style>\n<div  class='flex_column av-av_one_full-3bf06a16f7cd78b1b8144556640142f3 av_one_full  avia-builder-el-1  el_after_av_section  el_before_av_hr  avia-builder-el-first  first no_margin flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lbaqmu3t-ef3ab46ba54083425aeb84a4372954cf\">\n#top .av-special-heading.av-lbaqmu3t-ef3ab46ba54083425aeb84a4372954cf{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lbaqmu3t-ef3ab46ba54083425aeb84a4372954cf .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lbaqmu3t-ef3ab46ba54083425aeb84a4372954cf .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lbaqmu3t-ef3ab46ba54083425aeb84a4372954cf av-special-heading-h1 blockquote modern-quote  avia-builder-el-2  el_before_av_textblock  avia-builder-el-first '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Ladies and Gentlemen<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lbaqmnib-687027f3dd26e1a99bec9d27cf1afa58 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Our goal is to make your stay as pleasant as possible. This also means that you should know exactly what services we provide, what we stand for and what obligations you have to us.<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-82f5be0ae0af6a64fe3091010b237709\">\n#top .hr.hr-invisible.av-av_hr-82f5be0ae0af6a64fe3091010b237709{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-av_hr-82f5be0ae0af6a64fe3091010b237709 hr-invisible  avia-builder-el-4  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-lbaqtacy-b51ab656f6e31fd6135588701a11a33b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><ol>\n<li>Option data is binding for both contractual partners. The organizer reserves the right to allocate the reserved rooms to someone else after the option dates have expired.<\/li>\n<li>If several people, especially groups, register, the number of people should be announced 5 days in advance in the interests of everyone.<\/li>\n<li>Reserved rooms are only available to the customer at the time agreed in writing. A use of the rooms beyond the agreed period requires prior consultation with the organizer.<\/li>\n<li>Which services are contractually agreed can be found in the advertisements and in the information in the reservation confirmation that refers to them. Unless otherwise agreed, the information in our flat rates and the currently valid price lists apply.<\/li>\n<li>A refund for services ordered but not used is not possible.<\/li>\n<li>The prices awarded are inclusive prices and include service charges and the applicable statutory VAT.<\/li>\n<li>If the period between the conclusion of the contract and the provision of the service exceeds 12 months, the organizer reserves the right to make price changes without prior notice.<\/li>\n<li>If the statutory VAT rate changes after the contract has been concluded, the agreed price will change accordingly.<\/li>\n<li>When changing or canceling reserved rooms and arrangements, the following will be charged:\n<ol>\n<li><strong>No costs up to 31 days before the start of the event<\/strong><\/li>\n<li><strong>30-21 days before the start of the event 45% of the agreed costs<\/strong><\/li>\n<li><strong>20-10 days before the start of the event 60% of the agreed costs<\/strong><\/li>\n<li><strong>09-04 days before the start of the event 80% of the agreed costs<\/strong><\/li>\n<li><strong>03-01 days before the start of the event 90% of the agreed costs<\/strong><\/li>\n<li><strong>0 days before the start of the event 100% of the agreed costs<\/strong><\/li>\n<\/ol>\n<\/li>\n<li><strong> <\/strong>The customer is liable for payment and for possibly also dining and drinks ordered by the event participants.<\/li>\n<li>A change in the number of participants must be communicated at least 2 days before the start of the event, otherwise at least the ordered number of agreed services will be invoiced.<\/li>\n<li>Any exhibition or other items, including personal items, are stored in the event rooms at the customer&#8217;s risk. The organizer assumes no liability for loss, destruction or damage, including financial loss, except in the event of gross negligence or intent on the part of the organizer.<\/li>\n<li>The service recipient is liable for all damage to the building or inventory caused by event participants or visitors, employees, other third parties from his area or himself.<\/li>\n<li>Malfunctions in the technical or other facilities provided will be eliminated immediately, as far as possible. However, payments cannot be withheld or reduced.<\/li>\n<li>Our invoices are payable without deductions within 7 days of the invoice date.<\/li>\n<li>With the publication of new price lists, all previous versions immediately lose their validity. The service recipient is obliged to inform himself in good time about any changes in this regard. Our websites and the organizer are available for this purpose.<\/li>\n<li>We reserve the right to correct errors as well as printing and calculation errors.<\/li>\n<li>The ineffectiveness of individual provisions of the contract or these general terms and conditions does not affect the effectiveness of the above agreements.<\/li>\n<li>For all disputes arising from this contract and its fulfillment, the jurisdiction of the Gie\u00dfen district court is agreed, to the extent permitted by law.<\/li>\n<\/ol>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. 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data-av_iconfont='entypo-fontello' title=\"Gastronomy\" desc=\"Gastronomy\" ><\/a><h3 class='iconbox_content_title '  itemprop=\"headline\" ><a href='https:\/\/landhaus-klosterwald.de\/en\/gastronomy\/' title='Gastronomy' >Gastronomy<\/a><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_fourth-0f8db495d2d78af810c6b4b57620b21d\">\n.flex_column.av-av_one_fourth-0f8db495d2d78af810c6b4b57620b21d{\nborder-width:5px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:2% 2% 2% 2%;\nbackground:url(https:\/\/landhaus-klosterwald.de\/wp-content\/uploads\/2022\/11\/Landhaus_Klosterwald_Hotel_4.jpg) 50% 50% no-repeat scroll ;\n}\n<\/style>\n<div  class='flex_column av-av_one_fourth-0f8db495d2d78af810c6b4b57620b21d av_one_fourth  avia-builder-el-12  el_after_av_one_fourth  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(max-width: 989px){ \n#top #wrap_all .iconbox.av-av_icon_box-b22ca4d4693eca8e3ea868290ad3393c .iconbox_content_title{\nfont-size:16px;\n}\n.iconbox.av-av_icon_box-b22ca4d4693eca8e3ea868290ad3393c .iconbox_content_container{\nfont-size:14px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .iconbox.av-av_icon_box-b22ca4d4693eca8e3ea868290ad3393c .iconbox_content_title{\nfont-size:16px;\n}\n.iconbox.av-av_icon_box-b22ca4d4693eca8e3ea868290ad3393c .iconbox_content_container{\nfont-size:14px;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .iconbox.av-av_icon_box-b22ca4d4693eca8e3ea868290ad3393c .iconbox_content_title{\nfont-size:14px;\n}\n.iconbox.av-av_icon_box-b22ca4d4693eca8e3ea868290ad3393c .iconbox_content_container{\nfont-size:14px;\n}\n}\n<\/style>\n<article  class='iconbox iconbox_top av-av_icon_box-b22ca4d4693eca8e3ea868290ad3393c  avia-builder-el-14  el_after_av_hr  avia-builder-el-last  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Hotel\"><a href='https:\/\/landhaus-klosterwald.de\/en\/hotel\/' title='Hotel' aria-label='Hotel'  class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue808' data-av_iconfont='entypo-fontello' title=\"Hotel\" desc=\"Hotel\" ><\/a><h3 class='iconbox_content_title '  itemprop=\"headline\" ><a href='https:\/\/landhaus-klosterwald.de\/en\/hotel\/' title='Hotel' >Hotel<\/a><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_fourth-31ef71d2968ebf8d11bb688085d43b3f\">\n.flex_column.av-av_one_fourth-31ef71d2968ebf8d11bb688085d43b3f{\nborder-width:5px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:2% 2% 2% 2%;\nbackground:url(https:\/\/landhaus-klosterwald.de\/wp-content\/uploads\/2022\/12\/Landhaus_Klosterwald_Dekoration.jpg) 50% 50% no-repeat scroll ;\n}\n<\/style>\n<div  class='flex_column av-av_one_fourth-31ef71d2968ebf8d11bb688085d43b3f av_one_fourth  avia-builder-el-15  el_after_av_one_fourth  el_before_av_one_fourth  no_margin av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-top avia-full-stretch  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-5d676c9ed7be3a08936c51c97e75c1ab\">\n#top .hr.hr-invisible.av-av_hr-5d676c9ed7be3a08936c51c97e75c1ab{\nheight:100px;\n}\n<\/style>\n<div  class='hr av-av_hr-5d676c9ed7be3a08936c51c97e75c1ab hr-invisible  avia-builder-el-16  el_before_av_icon_box  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_icon_box-154838eb7342573c5b4f82dd474d1b9b\">\n#top #wrap_all .iconbox.av-av_icon_box-154838eb7342573c5b4f82dd474d1b9b .iconbox_content_title{\nfont-size:20px;\n}\n.iconbox.av-av_icon_box-154838eb7342573c5b4f82dd474d1b9b .iconbox_content_container{\nfont-size:14px;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top #wrap_all .iconbox.av-av_icon_box-154838eb7342573c5b4f82dd474d1b9b .iconbox_content_title{\nfont-size:16px;\n}\n.iconbox.av-av_icon_box-154838eb7342573c5b4f82dd474d1b9b .iconbox_content_container{\nfont-size:14px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .iconbox.av-av_icon_box-154838eb7342573c5b4f82dd474d1b9b 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